How Apni Chhat Home Services collects, uses and protects your information.
Last updated: October 7, 2026
This Privacy Policy explains how Apni Chhat Home Services (“Apni Chhat”, “we”, “us” or “our”) collects, uses and protects your information when you visit apni-chhat.com (the “Website”) or contact us for home repair and maintenance services in Islamabad and Rawalpindi. By using the Website, you agree to the practices described in this policy.
Information you give us. When you call us, message us on WhatsApp, email us or request a price, you may share your name, phone number, address or area, a description of the job, and photos of the work needed. We only ask for what we need to give you a quote and complete the job.
Information collected automatically. Like most websites, our server and the services we use may automatically record technical information such as your IP address, browser type, device type, pages visited, the time and date of your visit, and the page that referred you. This information does not directly identify you.
We do not sell your personal information.
We share your details only with the technician or team member assigned to your job, so they can contact you and reach your location. We may also share information when required by law, or to protect our rights, our staff or our customers. Some of the services we use, described below, process information on our behalf.
Cookies are small text files stored on your device when you visit a website. Our Website uses cookies that are needed for it to work properly, and may use cookies from third parties such as Google for analytics and advertising. You can block or delete cookies in your browser settings, although some parts of the Website may then not work as intended.
We may display advertisements on this Website through Google AdSense. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this Website or other websites on the internet. Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visits to this and/or other sites.
You can opt out of personalised advertising by visiting Google Ads Settings. You can also opt out of some third-party vendors’ use of cookies for personalised advertising by visiting www.aboutads.info. To learn more about how Google uses information from sites that use its services, see How Google uses information from sites or apps that use our services.
We may use tools such as Google Analytics and Google Search Console to understand how visitors find and use our Website. These tools collect information such as pages visited and time spent on the site in a form that does not directly identify you. You can learn more in Google’s Privacy Policy.
When you contact us through WhatsApp, Facebook or Instagram, your messages are also handled by those platforms under their own privacy policies. Our Website may link to other websites that we do not control, and we are not responsible for their content or privacy practices.
We keep customer contact and job details for as long as needed to provide our services, honour our warranty, and meet legal or accounting requirements. After that, we delete or anonymise the information.
We take reasonable steps to protect your information from loss, misuse and unauthorised access. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
Our Website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, please contact us and we will delete it.
You can ask us to access, correct or delete the personal information we hold about you by contacting us using the details below. You can also manage cookies through your browser settings and opt out of personalised ads as described above.
We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. We encourage you to review this page occasionally.
If you have any questions about this Privacy Policy, please contact us:
How we quote, charge, warranty our work and handle bookings is set out separately in our terms of service.