Paper jams & feed faults
Rollers, separation pads and sensors, not just the stuck sheet.
Paper jams, streaked prints, a scanner that will not scan, a printer the office cannot find on the network. Diagnosed first, priced second, at your desk.

Every one at a published starting price.
Rollers, separation pads and sensors, not just the stuck sheet.
Streaks, faded pages, lines and ghosting traced to the real cause.
Refill, replace, reset. We tell you when a refill is false economy.
Service, calibration and feed repair on office machines.
Scan to email, shared printing, Wi-Fi that stays connected.
On surveyFormatter and power board faults tested at the component.
The six faults we are called out for most, and the starting price.
Published in full, before you call.
| Job | Unit | Rate |
|---|---|---|
| Printer general service and head cleaning | per machine | On survey |
| Paper jam / feed roller repair | per machine | On survey |
| Cartridge refill or replacement | per cartridge | On survey |
| Drum / toner unit replacement | per machine | On survey |
| Photocopier service | per machine | On survey |
| Scanner fault repair | per machine | On survey |
| Network and Wi-Fi printer setup | per machine | On survey |
| Formatter / logic board fault | per machine | On survey |
| Annual maintenance contract, office | per year | On survey |
Labour only unless stated. Parts are charged at cost and shown to you before purchase. If a job turns out bigger than it looked we stop and re-quote.
1WhatsApp us a picture of the problem and your area. Most jobs can be priced from a photo and a sentence.
2A price range in writing, before anyone travels. Asking costs nothing.
3He reviews the job on site, confirms the final price with you, and only starts once you say yes.
4We walk it with you when it is done. No advance on standard repairs.
Stop printing. A gear or fuser fault gets dearer every page you force through it, and a jammed sheet pulled out the wrong way takes the roller with it.
We tell you what is wrong and what it costs to put right. If it is not worth repairing, we will say so rather than sell you a part.
We quote genuine and compatible separately where both exist, and tell you honestly what the difference means for your print count.
Most faults are fixed on site. If a machine has to go to the bench you are told before it leaves, and you keep a note of what went with it.
We print and scan a full test set before leaving, with a 30-day workmanship warranty on the repair.
Because the same symptom has very different causes. A streaked print can be a Rs 500 clean or a drum that costs more than the printer. We diagnose first and give you the price before doing anything, and you are free to say no.
Often not, and we will tell you. Once a fuser or a formatter board on a cheap inkjet costs more than half a new machine, replacing it is the better buy. We would rather lose the repair than sell you one you regret.
Both, and the honest answer depends on the machine. Refilling is good value on many laser cartridges and poor value on most modern inkjets, where the head is part of the cartridge. We will tell you which yours is.
Yes - shared printing, scan to email, static IP so the printer does not disappear after a power cut, and user folders on a photocopier. This is usually a half-day job and is quoted per site.
We work on the common office brands - HP, Canon, Epson, Brother, Ricoh, Kyocera, Xerox, Samsung. Send us a photo of the model label and we will tell you straight away if it is one we handle well.
A photo of the model label, a photo of a bad print if the problem is quality, and the exact error on the screen. That is usually enough for us to name the likely part before anyone travels.
Yes, for offices with several machines - scheduled servicing, priority call-out and consumables managed for you. It is quoted per year after we have seen the machines and your monthly print volume.
Fill this in and it opens WhatsApp with your details written out.
Every sector and society, plus Rawalpindi.
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